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WEAR THROUGH WARRANTY

All NovaCork Flooring are covered by a 20 Year Residential Wear Warranty. This warranty applies to the original end user and covers only approved product applications. Please note that the warranty is valid from the date of purchase as shown on the consumer's invoice.

RESTRICTIONS

The guarantee against wear is restricted to wear on the surface of the boards. The wear must be
readily visible and cover a minimum of approximately 10% of the installed floor. Gloss
reduction is not considered wear.

This warranty is only valid if proper maintenance procedures are followed.
Check with Nova for detailed information.

 

EXCLUSIONS

The following are expressly excluded from the present guarantee:

  1. Defects or damage caused by installation that does not comply with NovaCork Flooring recommended installation procedures. Any failure, as a result of improper installation, is the sole responsibility of the flooring contractor and/or installer.

  2. Inadequate product choice for the flooring use conditions.

  3. Improper or not recommended dressings.

  4. Damage due to improper maintenance; refer to NovaCork Flooring Maintenance Instructions or call Nova Distinctive Floors for recommended products.

  5. Unapproved modification or repair.

  6. Damage due to exposure to excessive heat, cold or dryness (It is recommended that the relative humidity in a home stay in the healthy range of 40-60% throughout the year. To accomplish this, it may require the use of a de-humidifier or a humidifier depending on the condition).

  7. Warranty does not cover cracking, warping, soiling or abuse caused by items such as roller skates, stiletto heels, golf shoes or pets.

  8. Accidents or misuse.

  9. Labor on material installed with obvious visual defects.

  10. Dissatisfaction in colour, shade or texture variations from samples or printed colour
    illustrations.

  11. Damage due to stains, scratches, gouges, scuffs, punctures, tears, fading, indentations, burns, lack of proper furniture rests, improper storage or other incident such as fire, flood (also leaky plumbing, overflowing of sinks or similar water damage) or abuse. -- Note: Sliding heavy furniture or appliances may permanently damage your Nova Cork Flooring Problems due to moisture, mildew, alkaline substances or hydrostatic pressure.